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Information Services

Help Desk

Willamette ESD Technical Services Help Desk provides technical service and support for all Willamette ESD owned and operated sites and also for outside-contracted sites in Marion, Polk, and Yamhill counties. Our services include installing, maintaining, and troubleshooting desktop computers, network connectivity, email, printers, and internet provisions depending on each department’s or site’s Service Level Agreements.



General Information (PDF)
Be alert to the effects of spyware and adware
Spanish accents
Directions for voicemail distribution lists (doc)
Voicemail cheat sheet (PDF)
Transferring a call (PDF)
Cisco IP Phone Call Manager (PDF)  Flash site

 

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