Technical and Network Support

IF YOU HAVE AN EMERGENCY, PLEASE CALL 503.385.4849 or 1.888.560.4029

The Willamette ESD Technical Support Help Desk can be contacted via:

• Phone -  503.385.4849 or 1.888.560.4029
• E-mail -  techsupport@wesd.org
• Web - http://helpdesk.wesd.org

Web and e-mail tickets are addressed during regular business hours.  Our Technical Support Help Desk provides technical service and support for all Willamette ESD owned and operated sites and also for outside-contracted sites in Marion, Polk, and Yamhill counties. Our services include installing, maintaining, and troubleshooting desktop computers, network connectivity, email, printers, and internet provisions depending on each department’s or site’s Service Level Agreements.

Willamette ESD's Technical Support Team is a member of the Cascade Technology Alliance.  CTA is comprised of staff from Columbia Gorge ESD, Multnomah ESD, Northwest Regional ESD, and Willamette ESD.  This collaborative effort provides you with a broader skill set and higher availablilty of support than any single ESD could provide.  To find out more about CTA, please follow the following link:
http://www.cascadetech.org